Gregory · Since 1977
A Gregory pack is built to be worn, not carried — and to last as long as you keep wearing it.
We guarantee to you, the original purchaser, that this product will be free from defects in materials or workmanship, for as long as you own it. Gregory will repair or replace it, and cover the cost of returning it to you.
How to make a claim
Send your pack model and a photo of the issue.
We confirm whether it's covered and how to send it in.
We fix it — or replace it — and ship it back to you.
Gregory's Limited Lifetime Warranty covers the original purchaser or gift recipient, for defects in materials and workmanship. Swap the email above for your support inbox, and confirm current terms at gregorypacks.com/warranty.html before publishing.