{"title":"Shipping Insurance","description":null,"products":[{"product_id":"pre-paid-return-service","title":"Pre-paid Return Service (remove if shipping outside Hong Kong)","description":"\u003cp dir=\"auto\"\u003eBy purchasing this service, you will enjoy a one-time return service for eligible items, facilitated by:\u003c\/p\u003e\n\u003cul dir=\"auto\"\u003e\n\u003cli\u003eDoorstep collection by JD Logistics, covering all addresses in Hong Kong, including remote areas; or\u003c\/li\u003e\n\u003cli\u003eDrop-off at designated SF Express locations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"auto\"\u003e\u003cstrong\u003eTerms and Conditions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul dir=\"auto\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eEligibility for Return:\u003c\/strong\u003e Items must be eligible under our \u003ca href=\"https:\/\/hillmalaya.com.hk\/policies\/refund-policy\"\u003erefund policy\u003c\/a\u003e. Please review the policy for details on acceptable reasons for return. Items must be in their original condition, unused, with all tags, labels, and packaging intact. Proof of purchase (e.g., order confirmation or receipt) is required.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOrder Applicability:\u003c\/strong\u003e This service applies only to items purchased together in the same order. Partial returns from an order may be accepted, but the service is limited to one use per order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTime Limit:\u003c\/strong\u003e Returns must be initiated within 90 days from the date of delivery or collection. Late requests may not be honored.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExclusions:\u003c\/strong\u003e Certain items are non-returnable, including but not limited to perishable goods, personalized or customized products, intimate apparel, digital downloads, and items marked as final sale.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReturn Process:\u003c\/strong\u003e Once initiated, we will arrange collection or provide drop-off instructions. You are responsible for securely packaging the items to prevent damage during transit. We reserve the right to inspect returned items upon receipt.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRefunds and Costs:\u003c\/strong\u003e Refunds will be processed to the original payment method within 14 business days after we receive and approve the returned items. The cost of this return service is non-refundable. Any additional shipping or handling fees (e.g., for remote areas) may apply and will be deducted from the refund if applicable.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLiability:\u003c\/strong\u003e We are not liable for any loss or damage to items during return transit unless caused by our negligence. You agree to indemnify us against any claims arising from misuse of this service.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChanges and Availability:\u003c\/strong\u003e This service is subject to availability and may be modified or discontinued at any time without prior notice. In case of disputes, our decision is final.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGoverning Law:\u003c\/strong\u003e These terms are governed by the laws of Hong Kong. For any questions, refer to our full terms of service on our website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"auto\"\u003eTo initiate a return, contact us at \u003ca href=\"https:\/\/wa.me\/+85267444490\"\u003e+852 67444490\u003c\/a\u003e via WhatsApp. Please provide your order number and details for prompt assistance.\u003c\/p\u003e","brand":"Hillmalaya","offers":[{"title":"Default Title","offer_id":48409509003493,"sku":"ppreturn-hk","price":10.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0639\/6670\/7941\/files\/Create_a_product_image_for_this_electronic_voucherWebsite_logo_refer_to_attached_imageProduct_name_Pre_paid_Return_ServiceProduct_detailsBy_purchasing_this_service_you_will_enjoy_a_on.jpg?v=1770997914"}],"url":"https:\/\/hillmalaya.com.hk\/it-it\/collections\/shipping-insurance.oembed","provider":"Hillmalaya","version":"1.0","type":"link"}